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File #: RFD 18-248    Version: 2 Name: One Parkland Service Excellence Project Update
Type: Request For Decision Status: Committee Agenda
File created: 10/18/2018 In control: Committee of the Whole
On agenda: 11/6/2018 Final action:
Title: One Parkland Service Excellence Project Update Purpose To update Committee of the Whole on the One Parkland Service Excellence Project, as presented.
Attachments: 1. 1. Customer Service Update Nov 2018

Title

One Parkland Service Excellence Project Update

 

Purpose

To update Committee of the Whole on the One Parkland Service Excellence Project, as presented.

 

Body

Summary

The One Parkland Service Excellence Project is well under way and remains one of Parkland County Administration's top priorities. Phase 1 implementation is on schedule and will launch operations in the first quarter of 2019, with Phase 2 launch scheduled for the first quarter of 2020.

 

Strategic Plan/Policy/Legal/Staff Implications:

Core Value: Responsibility - We focus on operating in an efficient, reliable, and cost-effective manner, acting today with the interests of tomorrow in mind.

 

Financial Impact:

Cost:   n/a

Source of Funding:  n/a

 

Other: n/a